VeSoko African Marketplace
Authentic African products, delivered across the United States
Shop African groceries, fashion, beauty, hair care, home goods, and gifts from verified sellers serving the African diaspora.
VeSoko African Marketplace
Shop African groceries, fashion, beauty, hair care, home goods, and gifts from verified sellers serving the African diaspora.
Effective Date: May 12, 2024
At Vesoko, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. By using Vesoko, you consent to the practices described in this policy.
We collect personal information that you voluntarily provide when creating an account, placing an order, or contacting us. This includes your name, email address, phone number, shipping address, and payment details. We also automatically collect certain technical data such as IP address, browser type, pages visited, and device information to improve our services and platform performance.
Your information is used to process orders, manage your account, provide customer support, and send transactional notifications. We may also use your data to personalize your shopping experience, improve our platform, and send promotional communications where you have consented. We do not sell your personal data to third parties.
We may share your information with sellers to fulfill your orders, and with trusted third-party service providers who assist in operating our platform, such as payment processors and delivery services. These parties are obligated to keep your data confidential and use it only for the purposes specified. We may also disclose your information when required by law.
If you provide a phone number and opt in to SMS/text messages, we collect your phone number, SMS consent status, consent timestamp, and consent IP address for compliance and message delivery. We use this information to send account updates, login or verification notices, order confirmations, shipping and delivery updates, seller payout or store activity updates, security notices, and customer support notifications through our SMS provider, Twilio. We do not sell, rent, share, or trade your phone number or SMS opt-in consent with third parties for their marketing or promotional purposes. Your phone number is shared with Twilio only as needed to deliver messages on our behalf. You may opt out at any time by replying STOP to any SMS message, or request help by replying HELP or contacting support@vesoko.com.
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security. You are responsible for keeping your account credentials confidential.
Vesoko uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies help us remember your preferences, analyze site traffic, and deliver relevant content. You can control cookie settings through your browser; however, disabling cookies may affect certain features of the website.
You have the right to access, correct, or delete the personal information we hold about you. You may also object to the processing of your data or request a restriction on how it is used. To exercise any of these rights, please contact our support team. We will respond to your request in accordance with applicable data protection laws.